Notify HarborLight Credit Union and involved parties of your missing personal or business credit, debit, or ATM cards to protect your account and personal information.
Report a Lost or Stolen Credit Card
If you believe your credit card has been lost or stolen, please report it immediately at 1-844-700-1128.
Report a Lost or Stolen Debit Card
If you believe your debit card has been lost or stolen, please report it as soon as you can at one of the phone numbers below.
During Business Hours:
231-894-5608
1-877-894-5557
After Hours/Weekends:
1-800-472-3272
Monitoring:
1-800-262-2024
Out of Country:
1-973-682-2652
2 Ways to Change Your PIN
Log into online or mobile banking. Choose the Cards/Manage Cards tab. Pick the card you want to change he PIN for:
- Scroll down to the Manage Cards section
- Choose Set PIN
- Complete the verification step
- Set your new PIN
OR
To set a PIN, call toll free 1-800-992-3808. You must call from the primary phone number listed on your account and answer 4 authentication questions:
- CV2 – 3-digit number located on the back of your card
- SSN – last 4 digits (business accounts last 4 of SSN or EIN)
- Expiration date on card
- Date of birth