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Phone Numbers

Local Number: (231) 894-5608

Toll-Free Number: (877) 894-5557

Staff Directory


Main Office Administration

CEO: Extension 230

Operations: Extension 256

Loans: Extension 251

Accounting: Extension 260

Marketing: Extension 238

Information Technology/Information Security: Extension 221

Member Experience Manager: Extension 263

Lead Teller: Extension 234

Main Office Loans

Loan Supervisor: Extension 251

Budget Counseling: Extension 255

Student Loans: Extension 240

Consumer Loans: Extensions 257 and 225

Loan Solutions: Extension 228

Main Office Member Services

Member Experience Manager: Extension 263

IRAs: Extension 284

Branch Office Administration

Lead Teller: Extension 264

Branch Office Loans:

Consumer Loan Officer: Extension 262, 267, 269

Branch Office Member Services

Member Services: Extension 264


Card Services


Lost or Stolen Credit Card

If you believe your credit card has been lost or stolen, please report it immediately at 1-844-700-1128.

Lost or Stolen Debit Card

If you believe your debit card has been lost or stolen, please report it as soon as you can at one of the phone numbers below.

During Business Hours:

After Hours/Weekends:


Out of Country:

How to Change Your PIN

To set a PIN, call toll free 1-800-992-3808. You must call from the primary phone number listed on your account and answer 4 authentication questions:

  1. CV2 – 3-digit number located on the back of your card
  2. SSN – last 4 digits (business accounts last 4 of SSN or EIN)
  3. Expiration date on card
  4. Date of birth


Questions & Comments

If you use email or the form below to contact HarborLight Credit Union, DO NOT send confidential information such as your account number or social security number.

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