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Phone Numbers

Local Number: (231) 894-5608

Toll-Free Number: (877) 894-5557

Staff Directory

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Main Office Administration

CEO: Extension 230

Operations: Extension 256

Loans: Extension 263

Accounting: Extension 260

Marketing: Extension 238

Information Technology/Information Security: Extension 246

Branch Manager: Extension 227

Lead Teller: Extension 257

Main Office Accounting

Accounting/Bookkeeper: Extension 237

Accounting/Accounts Payable: Extension 233

Main Office Loans

Loan Supervisor: Extension 263

Budget Counseling: Extension 255

Student Loans: Extension 240

Consumer Loan Officer: Extension 242, 255 or 268

Loan Solutions: Extension 228

Main Office Member Services

Member Services/Debt Protection/Insurance: Extension 222

Member Services/IRAs: Extension 223

Branch Office Administration

Branch Manager: Extension 227

Lead Teller: Extension 266

Branch Office Loans:

Consumer Loan Officer: Extension 242

Branch Office Member Services

Member Services: Extension 266

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Card Services

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Lost or Stolen Credit Card

If you believe your credit card has been lost or stolen, please report it immediately at 1-844-700-1128.

Lost or Stolen Debit Card

If you believe your debit card has been lost or stolen, please report it as soon as you can at one of the phone numbers below.

During Business Hours:
231-894-5608
1-877-894-5557

After Hours/Weekends:
1-800-472-3272

Monitoring:
1-800-262-2024

Out of Country:
1-973-682-2652

How to Change Your PIN

To set a PIN, call toll free 1-800-992-3808. You must call from the primary phone number listed on your account and answer 4 authentication questions:

  1. CV2 – 3-digit number located on the back of your card
  2. SSN – last 4 digits (business accounts last 4 of SSN or EIN)
  3. Expiration date on card
  4. Date of birth

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Questions & Comments

If you use email or the form below to contact HarborLight Credit Union, DO NOT send confidential information such as your account number or social security number.

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